Course Cancellation Terms
- Cancellation 4 weeks or more before course : Full refund based on our ability to reallocate the place or to be moved to a different course date altogether.
- Cancellation between 4 weeks and 15 days before course : Credit note of fifty percent of the training costs (excluding cost of the book if already sent to you) or substitute an appropriate colleague to join the booked course instead.
- Cancellation of 14 days or less before course date: No refund but can substitute an appropriate colleague to join the booked course instead as long as 24 hrs notice is given before course date.
Please note that any unforeseen life/work events, including ill health which prevent attendance of the course are also regarded as a cancelation and we will not be able to transfer your booking to another date free of charge.
Contact admin@aimproject.org.uk if any of the above options need to be applied